I really wish they can move Epic to 10AM to 10PM daily. No reason for that park to close at 9. If they are having trouble keeping guests late... motivate them to stay later with nighttime entertainment.
Maybe the early closing time is in place right now to give the Park Operations/Ride team more time to fix things overnight? They're going to do the bulk of their work during third shift, so they can try and get things testing around dawn when the daytime maintenance team comes in. There's a lot of information that also has to be passed on to the next shift when these things happen, especially if that information also has to be passed all the way down to TMs working in the area that may be affected if a ride is still being ornery.
Resort execs, especially, are quite adverse to being up late into the night unless it's the crunch before grand opening, so if the Operations team needs Exec approval for things, they might need that extra hour to even get one on the phone. Can you imagine trying to get someone from Epic who is
also involved with WB/HP on the phone with any quickness to make necessary changes that might "upset the brand" over at the Ministry? Nightmare fuel--from related experience.
When we had to call up the owner or his team directly for anything related to Operations at our resort (especially second or third shift), it had better be the resort burning down to expect him to get off it and come make decisions (his property was only 15 mins away, so he was there all the time anyway--just not late). Which was frustrating to the extreme when even the people he specifically had to make those decisions for him (so he didn't have to micromanage tedious things) were
also waiting around for his approval to make any big changes. No one wanted to make the wrong call and face his wrath if he didn't agree, even if it was the right decision for the resort.
Never work for billionaire control freaks--even when they say they don't want to micromanage everything, they absolutely
do expect to micromanage everything. Just... whenever they can work it into their relaxation time, no matter what anyone else needs to get done.
