They need their shills to come in who won’t dare say a negative thing and ooh and ah over everything. Heck, the Trackers and others even had to limit their comments on insta so they could help damage control.
The issue wasn’t the concept art. It’s the name: “Universal”. They could have had any concept art- great or not. Because when you hear “Universal”, you expect top tier quality on par with Disney for the general population and superseding Disney (at least thematically) in the theme park community.
They’ve worked their asses off to finally get that reputation. And… now here we are.
I still think there are great elements. I still love the concept. I’m still excited. And I still think it will succeed. Hopefully they get the feedback and in 6 months time it looks much better. If they do nothing, I’ll be disappointed, for sure.
And can I mention one defense that no one has brought up? It’s still universal team members and operations. So the comparison to Six flags, Peppa or sesame place is night and day in that department. The difference in operations is so significant between those companies that they aren’t even comparable.